The entrance to the facilities is subject to capacity.
Pets will not be allowed in the park.
The user who comes to the park to enjoy his leisure time will have to comply with the rules of correct use of the facilities, as well as follow the instructions that are given or may be given through the indicator signs, public address system, above all, to through the monitors and lifeguards who ensure your safety and that of others.
From 12 years ild you can acces in the park by yourselve. Children under 12 years of age must be supervised at all times by an adult.
Watch out for sun risks, use sun cream before and during your stay.
In the waiting ines, the turn will have to be respected and other people will not be allowed to save your place.
Each installation is designed for a particular use, and for this reason only by complying with the rules of use is the total safety of users guaranteed. It is the infringements of these rules, which involve inappropiate use of the facilities, which make the activity carried outin the water park unsafe.
Conversely, correct use of the facilities (which requires compliance with the posted regulations anr the indications of specialized park staff) guarantees user safety at all times.
In orde to use the facilities, in addition to complying with the general and specific rules of each one of them, the user will have to be in normal physical an mental conditions. These conditions must be taken into account because is most cases your disability cannot be detected by the monitor. A normal state of health is required to use the attractions. People with back problems, heart problems, motion sikness and pregnant women cannot use all of the attractions. Pregnant women cannot use the following: Aqua Rocket, Kamikazes, Waterfall and Tapu Tapu River. It is also recommended not to use: Nimba, Batanga, Nuru, Black Roll and Splash Mountain.
nor can those who suffer from diseases that can spread in contact with water use the aquatic facilities. in additions to the rules of use of the facilities, the user will have to respect the rest of the indications distributed throughout the park, which, in addition to guaranteeing safety, are aimed at mainteining the necessary order and hygiene inside the park.
In particular, it is necessary to respect the following rules:
The hammocks can only be used in the appropiate places for it 8solariums of the swimming pools), their transfer to other areas being prohibited.
It is not allowed to play ball in any of its forms, or play with throwing objects, etc.
The park has the necessary musical equipment to make the stay in the enclosure pleasant, for which it is not allowed to use private musical equipment that could disturb other users if it is not with headphones.
No user may interrupt the surveillance activity of specialized park staff, for everyone's safety.
It is essential that, for everyone's safety, the surveillance activity of the park sataff is not distracted.
Entance tickets, passes and promotional coupons are personal and non-transferable, they cannot be resold or endorsed. They will have to be kept during the entire stay at the Aquatic Park facilities and shown to the staff, if required.
Torn, amended, photocopied or deteriorated documents will not be accepted.
It is forbidden to have a picnic as well as the entrance of food and drink to the enclosure (we do allow sandwiches and water to enter). Yes, you can go out to eat and come back in (before going out, go through information and they will explain how to do it). You will find this information duly signposted before entering the venue. The entry of bulky objects is not allowed either
The entrance fee is regulated by height and not by age, since the use of the facilities is also regulated by age. The ticket money will not be returned for weather reasons, power outages or any other reason beyond the control of the company.
The Management of the park, which reserves the right to admission, may also, if the conduct of one or multiple users is not correct, proceed to his ejection from the grounds of the park. In this case, the user is not entitled to a refund of any amount to be paid in respect of entry or any of the services being provided within the park.
Mandatory park regulations. Failure to comply may result inthe cacellation of the season pass without the right to any compensation from Parcs Aquàtics de la Costa Brava, SL.
In these instances, the park reserves the right to take legal action on the events that lead to the ejection.
Most rides at Aquadiver have mechanical and electrical components which are subject to maintenance or malfunction.
Occasionally, the company may have one or more rides out of service. In the case that one or more rides are out of service, a customer will not reserve the right to a full or partial refund of the ticket price. The customer will also not have the right to a refund if the rides or the park itself have to be closed during the day due to weather conditions.
The park manager may decide to evacuate the premises for safety reasons in case of accident, serious damage or threat (explosive or otherwise). As in previous cases, the user may not require repayment of any amount.
For safety reasons it is forbidden to wear, in all rides glasses (except if they are specific for swimming), pendants, bracelets, watches, chains, large earrings or anything that may entail a risk to safety. These elements may deteriorate the structure of the attractions.
For reasons of hygiene and safety, the user must wear only bathing suit for the use of the attractions.
We inform you that the water in all the swimming pools and rides is treated with Chlorine (sodium hypochlorite 15%) and Salfuman (hydrochloric acid 25%), also the product LPH (liquid degreaser) is used to clean the rides.
Obligation to notify the accidents, the thefts and the losses. All the clients must notify every accident or problem that take place during their stay in the park.
Here are the rules for use of each of the park's rides, as well as instructions for the use of ancillary services. Meeting these standards ensures the user a correct use of the facility.
Diving is not permitted and people must access the pool through the shore. The side ladders may be used only to exit the Kahuna Wave. Standing on the side handles and the use of inflatable mattresses, tires or floats of any kind is not permitted. Glasses/sunglasses are only permitted if they are made of plastic and NOT glass, due to the danger glass can cause to all users. There are no waves from 13 pm until 15 pm.
The user should always maintain a minimum distance of 30 meters from the previous user before launching the platform. Voluntarily will not be stopped halfway through, or stand up or get out of the chute by an intermediate point thereof. Once you've reached the pool, get out as quickly as possible. It is strictly forbidden to launch two or more people at once and carry a child. Diving is prohibited.
Visitors under 1.2 meters will not be allowed to go on this ride. It is forbidden to dive or jump into the pool from anywhere other than the starting platform, it is mandatory lying back and with their arms crossed catching the shoulders. Once in the receiving vessel, the user will seek to stop the most to avoid slipping on the surface of the water and leaving it as soon as possible and the shortest path. A user can never exit until the previous cup has left the reception. Avoid using this facility for people with back problems, heart or similar which may involve some risk for pre-existing disease or infirmity. Not recommended for people over 110 kg.
It is strictly forbidden for the user to walk down these tracks, so as to stand up anywhere. It is also forbidden to dive. Nor allow two users occupy the same track or to change from one to another during the trip. Once in the receiving vessel, the user will seek out the same as soon as possible. Diving is prohibited.
Safety restrictions prohibit visitors under 80 cm tall from experiencing this ride. The tour takes place on a float called tire "donut". It will not be allowed to go head and carrying a child with you. It is not allowed to form chains of more than four users. Furthermore, it should remain in the intermediate pools longer than necessary, or voluntarily stopped halfway. Once in the receiving vessel, the user will seek out the same as soon as possible.
Children's and family area. The Kid's Bay slides: Tornado, Tornado Wave, Twister, Proraces and Miniriver are designed for the little ones up to five 1.50 cm. Children must be permanently supervised by an adult. It is not allowed to form chains or dive headfirst. Diving in the pools is not allowed. You're not allowed to hold your breath underwater.
This is a facility designed to develop in it three different types of water activities: Mystery Bay, Black Roll and an area with water games. No user should therefore remain within the limits of demarcation of each of these areas. Mystery Bay is only for Children until 1.20 meters. The user must leave the reception area of the Black Roll as soon as possible.
Safety restrictions prohibit visitors under 120 cm tall from experiencing this ride. A black-hole with a linear route. The drop is made with twin tires and achieves dramatic acceleration and top speeds. It is a very rapid decline. You must follow the directions at all times of the monitors and information panels. The heaviest person must sit in the front position of the tire. You may not start the tour until the previous customer has reached the end. Once there, the ride is vacated as quickly as possible and give the tire the first in the queue. Not recommended for people over 110 kg.
Aquatic Roller coaster whose descent is made by boat for two users. Throughout the journey, the user will be seated in the same position, unable to rise. The ride has emergency systems needed to evacuate the same if the trip be interrupted for any reason. The hours of operation of this facility will be 11 am until one hour before the water park closing time, but for operative reasons the queue can be closed before.
Safety restrictions prohibit visitors under 120 cm tall from experiencing this ride. It should be lowered necessarily lying back and with their arms crossed catching the shoulders. You are not allowed to begin before the previous user has left the pool of arrival. Upon arrival, the pool should be abandoned quickly by the side. The queue access to the platform of departure should be kept away from the ladder. For reasons of hygiene and safety, the user must wear only a bathing suit. Not recommended for people over 110 kg.
It is strictly forbidden by the user to go down upright, as well as to stand up at any point of the trail. You must use the mat. Each user has a track and should never descend two or more users at once by a single track. Nor is it possible to move from one track to another during the journey. No user should begin until the runway is clear, and never before the indication of the monitor. Upon arriving at the end, the user will leave the area quickly. For reasons of hygiene and safety, the user must wear only a bathing suit.
Follow the Lifeguard's instructions. Look after your children. From 11 a.m.
Attraction for the little ones. The descent is carried out in a pneumatic float. It is not allowed to form strings. Once at the end of the tour the user will try to get out of it as soon as possible.
In the solariums of the Wave Pool and Lake Relax there are hammocks and chairs arranged. These can be rented. A park employee will collect the rent established and described in the box office, which will entitle the user to use during the day. The hammocks and deck chairs can not move from the area in which they are located.
Picnicking is not allowed. Aquadiver does not allowed the entry of food or drink, but we do allow a sandwich & water. Also, it is not allowed to enter with portable fridges, umbrellas or other heavy objects. You will find all of this information on signs at the park's entrance.
The Medical Service, which due to legal requirements exists during the hours of service available to our clients, will issue a certificate-report with all the data and details pertinent to the case, which will serve as pre-diagnosis of the first aid provided and also as an essential requirement to be able to benefit from the possible compensations to which he was entitled. For these purposes, there is a record that at the end of the season will be legalized by an ECA, in which all the first aid services that are carried out in our infirmary will be recorded and that the affected client-user will be able to request for the verifications that they consider appropriate, at any time.
The park is equipped with changing rooms: one for ladies and another for men. The above enclosures are intended only to change clothes, not for any cleaning or service, which already has its branches in other locations. The park service has lockers for customers to keep their clothes and personal items to the public upon payment of the tariffed amount which was properly announced. The address of the park requires the deposit of a sum of money as security for repayment of the key. Any forgotten object after one day will be considered as lost object. In the event that it is food, in the same way the limit will be the daily closure of the facility and immediately afterwards it wil be destroyed. The address of the park is not responsible for any items that could be lost inside the park.
The water park has a 4 parking zones, 3 of them are paid and surveyed and 1 is a free parking area, but not guarded, for customers throughout the day. In no event shall the park be liable for theft and damage taking place in this area. Vehicles may not remain in the parking area beyond the closing time of the water park. Otherwise, they may be withdrawn.